Shipping & Return
Orders are processed and shipped within 2 business days of receipt. Please note that we do not ship on Saturdays, Sundays, or Indonesia nationally observed holidays.
All orders are shipped from Jakarta, and the delivery time frame depends on where the order is being shipped to. Standard Delivery estimates are provided below:
- Domestic Shipping takes 2-5 business days using a regular shipping company.
- International Shipping takes 14-21 business days using standard registered mail depending on which country.
If you need express shipping do not hesitate to contact our customer service for further assistance through email at firstname.lastname@example.org
If you are not completely satisfied with your purchase, please contact us before mailing products back through email at email@example.com.
We accept returns within 30 days of receiving your product(s). You can send back the product(s) within 30 days and we will send a new one or issue a refund to your account.
If you have any questions to ask, please refer to our FAQs page
and contact our customer service if you still can’t find the answer.
Thank you for your cooperation
e-mail at firstname.lastname@example.org